Cookie Notice

Effective Date:  01 January 2022

 This is the Cookie Notice of Wavin B.V.  (and Wavin Singapore Holdings Pte Ltd, (Harbourfront Centre, 1 Maritime Square #12-19B, Singapore 099253) and its affiliates (hereinafter: “Wavin”, “we”, “our” or “us”). The local Wavin website you visit acts as a “data controller” for the Personal Data collected by means of cookies. An overview of the applicable responsible Wavin entities and, where applicable, their representatives, can be found here.   

This Cookie Notice (“Notice”) describes how Wavin uses cookies and similar technologies such as tags, pixels, scripts, web beacons, SDK’s etc. (hereinafter collectively referred to as: “Cookies”) when you visit the website http://www.wavin.com/zh-cn (the “Website”) including the local extensions or use our mobile apps (“App”). This Notice explains which Cookies we use, the purposes for which we use them, the partners with whom we cooperate, as well as your rights to control our use of Cookies.

For further information as to what personal data may be collected by means of Cookies or how Wavin handles personal data in general, please see our Privacy Notice.

  1. What type of Cookies does Wavin use on its Website?

    Strictly Necessary Cookies

    These Cookies are necessary for the Website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these Cookies, but some parts of the site will not then work. These Cookies do not store any personal data.

    Performance Cookies

    These Cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these Cookies we will not know when you have visited our site, and will not be able to monitor its performance.

    Analytics Cookies

    We have set these Cookies (both first party and Google Analytics) in a privacy-friendly manner. In terms of Google Analytics cookies, this means we have agreed a processor agreement with Google. In addition, the last part of your IP address has been masked and we have "data sharing" turned off. We do not use other Google services to place these types of Cookies. In this way, the placement of these Analytics Cookies has little to no consequences for the privacy of you as a Website visitor. As a result, in certain jurisdictions it may not be required to give consent for the placement of these Analytics Cookies. However, you can always revoke your consent by disabling them. Through these Analytics Cookies we analyse where and when errors occur on the Website, for example. These Cookies are therefore crucial to optimize the Website.

    Targeting & Social Media Cookies

    Targeting Cookies allow us to make your user experience more personal and to recommend certain products or services, as otherwise set out in the “Additional Purposes” section in our privacy notice. We do this, among other things, based on your behavior on the site across the various devices you use. Furthermore, these cookies collect information to tailor advertising to your interest. Targeting Cookies can be set by us or by our advertising partners. They may be used to build a profile of your interests and show you relevant ads on our sites or on other sites. In addition, if you consent, these social media also track your behavior on our sites and apps so they can show you more targeted ads and content on their platform.

     

  2. Overview of Cookies placed on the Website

    Cookie List

    A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

    Strictly Necessary Cookies

    These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.    You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

    Strictly Necessary Cookies
    Cookie SubgroupCookiesCookies used
    wavin.com_dc_gtm_UA-xxxxxxxxFirst Party
    www.wavin.comsxa_site, ASP.NET_SessionId, OptanonAlertBoxClosed, OptanonConsent, __RequestVerificationTokenFirst Party

    Performance Cookies

    These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.    All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

    Performance Cookies
    Cookie SubgroupCookiesCookies used
    wavin.com_gclxxxx, _uetvid, __hssrc, _ga_REZYF14GG4, __hssc, _ga_9V1RZ1KLJ6, _ga_MMPQG1YBDW, BE_CLA3, __hstcFirst Party

    Functional Cookies

    These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages.    If you do not allow these cookies then some or all of these services may not function properly.

    Functional Cookies
    Cookie SubgroupCookiesCookies used
    wavin.comhubspotutkFirst Party

    Targeting Cookies

    These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.    They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

    Targeting Cookies
    Cookie SubgroupCookiesCookies used
    www.wavin.com__atuvs, __atuvcFirst Party
    wavin.com_uetsid, _fbpFirst Party
    linkedin.comli_gc, lidc, bcookieThird Party
    s7.addthis.com__atuvs, __atrfs, __atuvcThird Party
    ads.linkedin.comlangThird Party
    clarity.msMUIDThird Party
    adnxs.comuuid2Third Party
    addthis.comuvc, xtcThird Party
    www.facebook.comThird Party
    youtube.comCONSENT, YSC, VISITOR_INFO1_LIVEThird Party
    www.google.com_GRECAPTCHAThird Party
    hubspot.com__cf_bmThird Party
    c.bing.comSRM_BThird Party

    Analytics Cookies

    We have set these cookies in a privacy-friendly manner. For this we have agreed a processor agreement with Google. In addition, the last part of your IP address has been masked and we have "data sharing" turned off. We do not use other Google services to place these types of cookies. In this way, placing these cookies has little or no consequences for the privacy of the website visitor. As a result, you do not have to give permission for the placing of these cookies. However, through these cookies we analyze where and when errors occur on the website, for example. These cookies are therefore badly needed to optimize the website.

    Analytics Cookies
    Cookie SubgroupCookiesCookies used
    wavin.com_ga, _gidFirst Party

     

     

  3. How can I manage cookies?

     

    You can either use the Wavin Cookie Preference Centre Change settings or the browser on your device.

     

    Use of the Wavin Cookie Preference Center

    We provide a Cookie Preference Center which allows you to easily manage or opt-out to the use of all Cookies (except for the strictly necessary ones). A direct link to the Cookie preference center can be found in the footer of the Website.

     

    Your Browser settings

    More information with regard to withdrawal or modification or your consent, activation, deactivation and deletion of Cookies can be found in the instructions via the help-functionality of your web browser. Please note that if you set your browser to disable Cookies, the Website might not work properly and some services or some of the Website’s functionalities may not be available or work smoothly, and you could be required to modify or manually fill in some information or preferences each time you visit the Website.

     

  4. Modifications to this Notice

    We may change this policy from time to time. If this involves a fundamental change that we are required to inform you about, request your permission or if the change is relevant to you in some other way, we will ensure that you are given the relevant information, and, where required under applicable law, obtain your consent against the same well before the change actually comes into effect.

  5. Contact us

If you have any questions about our use of Cookies, you can always contact us by sending an email to: wavin.china@wavin.com.  

Effective date: 01/01/2022

This is the Privacy Notice of Wavin B.V. and Wavin India Holdings Pvt Ltd, (Workzon Business Center, 2nd Floor, Global Business Park, Tower A, Sector 26, Gurugram, Haryana 122002) and its affiliates (hereinafter: “Wavin”“we”“our” or “us”), its website (www.wavin.com and its local website www.wavin.com/en-in (hereinafter referred to as: ‘Website’).

This Privacy Notice (“Notice”) describes the basis on which we process your Personal Data when you purchase our products or services, visit our premises, use our applications (such as the Loyalty App and Sentio App), interact with us or otherwise make use of our services (such include webinars, training, tradeshows etc.) ("Services") or are a supplier of Wavin.

The Wavin entity that is responsible and acts as a “data controller” (data operator) for the Personal Data collected in light of the provision of the Services, is the Wavin entity with whom you have concluded a contract, whose premises or website(s) you have visited or with whom you interacted in any other way. An overview of the applicable responsible Wavin entities and, where applicable, their representatives, can be found here.   

PERSONAL DATA WE COLLECT

For purposes of this Notice, "Personal Data" means any information through which we can identify you as an individual. The Personal Data we collect about you when you visit our Website or make use of our Services include the following:

  • Your personal information, including contact details. This includes your first and last name, title, gender, job title, company name, address, email address, telephone number and “myWavin” account information, including username (email address) and password.
  • Your contract/financial details. The contract and financial information that has been disclosed to us and can be linked to you as a customer representative, such as contract information, payment method, payments made or due (including invoice details), details of authorised persons(s) on the accounts, payment transaction reference, transaction data including transaction history, your authorisation by the company you represent and, if applicable, your identity document (passport or driver’s license).
  • Recording of video footage. When you enter or buildings or premises, you are recorded by our video surveillance systems (CCTV). You can also be recorded on video footage during events or fairs that we organize and during which we make video footage. 
  • Log of visitors at our premises. This includes first and last name, time of arrival and departure and, if applicable, vehicle registration number.
  • Your use of our Services. We collect information relating to your use of our Services, such as which purchases you make on behalf of your company, the amount and date of your purchase, the product or service you purchase, location of purchase, product usage, functional classification etc.
  • Your picture. Where requested we collect your picture to identify you as customer representative.
  • Data collected automatically. When visiting our Website, we collect data automatically through your browser or device, by making use of cookies and other technologies to track visitors on the Website and to collect information about your use of our Website. Such information includes, an identifier that corresponds to your device, your IP address, information about the device you use (e.g. operating system, model, language setting), duration, frequency, time of use, click through information (the way you browse through and use our Website) and/or region. Please read our Cookie Notice  if you would like to know more about the cookies we place on our Website and to manage your cookie preferences.
  • Your communication data. Your requests, any complaints you may have and any other (engagement) data that we receive if you communicate with us via e-mail, by telephone, online or via social media.
  • Any other Personal Data. This includes any Personal Data that you disclose to us during the course of your contractual relationship with us, either voluntarily or upon request.
  • WHAT WE DO WITH YOUR PERSONAL DATA
  • Wavin collects and uses your Personal Data for the purposes below and on a lawful basis.

  • For the performance of our agreement with you: To carry out the agreement that we concluded or will conclude with you on behalf of your company and to provide you with the information and Services you request. For instance, we will need to process your Personal Data in order to deliver products and invoices, keep in contact with you, manage and handle requests, manage your “myWavin” account, provide (technical) support or customer service, facilitate webinars, training or tradeshows, provide essential information regarding the Services, etc.

  • For our legitimate commercial interests: This includes the following:

    • to send (personalized) marketing (such as newsletters via email) to our existing customers for the purpose of advertising our products and services or otherwise engaging with our customers for marketing or commercial purposes (e.g. via email, telephone or hardcopy post), provided that you have not opted out.
    • to manage our internal client database (CRM) system, in order to keep track of our financials and Services.
    • to personalize our Services, such including, online ordering, calculation tools, BIM content, e-learning, technical drawings and/or price lists.
    • to better understand you as a customer (customer optimization). This enables us to assess what may interest you, to measure or understand the effectiveness of advertising we serve you and others and to deliver relevant and targeted advertising (both on our own Website and on other websites (including social media)).
    • to operate and expand our business activities and Services.
    • to obtain feedback on our products and Services and develop and improve the quality of our Services (e.g. by conducting customer satisfaction surveys).
    • to operate company policies and procedures, such as for training and learning purposes.
    • to ensure and protect the integrity, security and safety of our systems, buildings and premises. This includes the prevention of unauthorized persons from accessing our premises and protecting our facilities.
    • to enable us to make corporate transactions, such as mergers, sales, reorganizations, transfer of our assets or business or acquisitions.
    • other legitimate business purposes permitted by applicable law.
  • to the extent that we rely on our legitimate interests to use your Personal Data, you have the right to object to such use, and we must stop such processing unless we can either demonstrate compelling legitimate grounds for the use that override your interests, rights and freedoms or where we need to process the data for the establishment, exercise or defence of legal claims.

  • Use of information based on your consent:We may use your Personal Data referred to above in the section ‘Personal Data we collect’ to send you marketing communications (such as newsletters, promotions, news on products or service updates) via email, other electronic means or telephone, subject to your consent (e.g. in light of our newsletter subscription).

  • We may also ask for your consent to process certain Personal Data for other specific purposes. If we do so, we will provide you with full details of the Personal Data that we would like to process and the reason we need it, so that you can carefully consider whether you wish to consent.

  • You can withdraw your consent at any time; see the Section 7 regarding Your rights below.

  • To comply with our legal obligations: Any information referred to above in the section ‘Personal Data we collect' may be used to comply with a legal obligation to which we are subject, such as maintaining appropriate business records, complying with lawful requests by governmental agencies and public authorities and to comply with applicable laws and regulations or as otherwise required by law.

    • HOW WE SHARE YOUR DATA

    To fulfill the purposes described above, from time to time we share your Personal Data with other companies that assist us in delivering our Services. These companies will have access to your Personal Data, but only when strictly necessary to perform their services. We do this on a strict need-to-know basis and we ensure that before we share your Personal Data we enter into contractual agreements with these companies. These companies are:

    • Other entities within the Wavin Group. we will share your Personal data internally between the responsible Wavin entities to the extent required for internal administrative purposes, management purposes or other business related purposes as described in this Notice. An overview of the relevant responsible Wavin entities can be found here.
    • Service Providers and Processors. We engage third party vendors, from time to time, including:
      • Business partners, suppliers (such as IT service providers) and sub-contractors for the performance of any contract we enter into with them or to provide services on our behalf;
      • Professional advisors (including without limitation tax, legal or other corporate advisors who provide professional services to us);
      • Financial institutions, mostly to carry out credit related investigations regarding our customers;
      • Telemarketing companies and other advertising companies that assist us or that carry out marketing activities on our behalf; and/or
      • Analytics and search engine providers that assist us in the improvement and optimisation of our Website and Services.

    In providing their services, they will access, receive, maintain or otherwise process Personal Data on our behalf. Our contracts with these third party vendors do not permit use of your Personal Data for their own (marketing) purposes. Consistent with applicable legal requirements, we take commercially reasonable steps to require third parties to adequately safeguard your Personal Data and only process it in accordance with our instructions.

    • Third parties in case of legal requirement. We also disclose your Personal Data if disclosure is required by law or in the context of an investigation, regulatory requirement, judicial proceeding, court order or legal process served on us, or to protect the rights or safety of the Website, us or our affiliated companies.
    • Third parties in case of a corporate transaction. In addition, information about our customers, including Personal Data, may be disclosed as part of any merger, sale, transfer of Wavin’s assets, acquisition, bankruptcy, or similar event.
    • With consent. We also disclose information about you, including Personal Data to any other third party, where you have consented or requested that we do so.
    • INTERNATIONAL TRANSFERS OF YOUR PERSONAL DATA

    Subject to compliance with local law requirements, the recipients of Personal Data described in Section 3 may be located inside or outside your own country, in countries whose laws regarding data protection may not offer an adequate level of protection compared to the laws in your country. For example, not all countries outside the European Economic Area ("EEA") offer the same level of protection as in the EEA.

    Wavin will take all necessary measures to ensure that transfers out of your country are adequately protected as required by applicable data protection law. With respect to transfers to countries not providing an adequate level of data protection, Wavin may base the transfer on appropriate safeguards, such as the EU standard contractual clauses adopted by the European Commission or other approved data transfer or certification mechanisms together with binding and enforceable commitments of the recipient. In each instance, Wavin will review the transfer and ensure that any additional technical and organizational measures are put in place to ensure that an adequate level of protection is provided. You are entitled to receive a copy of any documentation showing the suitable safeguards that have been taken by making a request using the contact details provided in Section 10 below.

    • SECURITY

    Wavin will take reasonable steps to ensure that your Personal Data are properly secured using appropriate technical, physical, and organizational measures, so that they are protected against unauthorised or unlawful use, alteration, unauthorised access or disclosure, accidental or wrongful destruction, and loss.

    We take steps to limit access to your Personal Data to those persons who need to have access to it for one of the purposes listed in this Notice. Furthermore, we contractually ensure that any third party processing your Personal Data equally provide for confidentiality and integrity of your data in a secure way.

    • DATA RETENTION

    We retain your Personal Data for as long as required to satisfy the purpose for which they were collected and used (for example, for the time necessary for us to provide you with customer service, answer queries or resolve technical problems), unless a longer period is necessary to comply with legal obligations (such as fiscal or legal obligations) or to defend a legal claim. If you would like to receive further information on how long we store your Personal Data, please contact us using the contact details provided in Section 10 below and specify your request.

    • YOUR RIGHTS

    Wavin will comply with your privacy rights consistent will all local legal requirements. Any individual may inquire as to the nature of the Personal Data stored or processed about him or her by Wavin or through a third party authorized by us.

    Subject to the conditions set forth in the applicable law of your jurisdiction, you have the right to access, right to rectification, right to erasure, right to restrict data processing, right to object against profiling and your right to data portability.

    Further, to the extent Wavin relies on its legitimate interests to process your Personal Data, you have the right to object to such use (unless Wavin can either demonstrate compelling legitimate grounds for the use that override your interests, rights and freedoms or where we need to process the data for the establishment, exercise or defence of legal claims).

    In the event your Personal Data is processed on the basis of your consent, you can withdraw consent at any time by contacting us, using the contact details provided below, without affecting the lawfulness of processing based on consent before its withdrawal.

    Finally, if you are unsatisfied with how we process your Personal Data or if you believe that your data protection rights have been violated, you have the right to lodge a complaint with the supervisory authority in the country where you live or work or where you believe your rights have been infringed.

    If you have any questions or if you wish to exercise one of your rights under applicable local privacy laws or submit any objections regarding the processing of your Personal Data, please use the contact details provided in Section 10 below and specify your request.

    We will respond to your request as soon as possible and consistent with applicable law. If a request is denied, the reason for the denial will be communicated within such response.

    • OTHER WEBSITES

    Our Website may, from time to time, contain links to and from third-party websites, such as our business partners, social media networks, branch organizations and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please consult these policies before you submit any Personal Data to these websites. 

    • CHANGES TO THIS NOTICE

    This Notice may be revised from time to time. If a fundamental change to the nature of the use of your Personal Data is involved or if the change is in any other manner relevant to you, we will ensure that information is provided to you separately.

    • CONTACT US

    If you have any questions or concerns about this Notice or the processing of your Personal Data in general, or if you wish to exercise any of your rights, please email our Grievance Officer at wavinindia@wavin.com indicating the nature of your query.