State of the Nation

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State of the Nation 2020

Hep2O State of the Nation returns for 2020 on a mission to help plumbers by finding out exactly what their
customers think of them.

From paying on time, to whether it's okay to make a brew in their homes and how the current pandemic has affected
their trust in this essential trade, we've covered all the bases.

We also got some plumbers together to see what they make of the findings.

State of the Nation 2020

How has the pandemic affected the way you work?

From looking like a Ghostbuster, to bringing customers wine and cheese, you guys have seen it all.

Do your customers feel comfortable leaving you alone in their home?

Keep watching to find out if the nation really trusts plumbers.

Do your customers pay on time?

It's the most annoying part of the job, so how can you ensure your customers pay the bill on time?

Do your customers want a say in choosing products?

Believe it or not, they want to be more involved than you think. Here's why...

The Not So Serious Stuff

Funniest stories from on the job

Here's some of your best plumbing stories from life on the job.

The worst plumbing DIY attempts

Watch to hear stories from plumbers about the worst botch jobs they've ever come across.

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