Sentio support and downloads

Are you already using Sentio but do you need support on installation or settings? Find support videos, FAQ's and downloads here.

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Support videos for installation

How to mount the wired thermostat

Watch this video to find out how to mount the wired thermostat. Insert the cables into the matching colour terminal and fixing each cable. By attaching the front of the thermostat with a light push, the thermostat is connected and ready to go.

How to install the Central Control Unit

Watch this video to find out how to install the Central Control Unit. Mount the CCU with the enclosed screws and the built in leveler. Connect the inlet and outlet temperature. For a wired system, connect the BUS connection. Connect the boiler cable and the circulation pump. Connect the actuators and click the front on. Connect the interface and internet cables to the CCU. Use the thermostat to enroll the CCU to a room.

How to set air and floor temperature

Watch this video to find out how to set the air and floor temperature using the LCD touchscreen. Choose the room you want to change and go to settings. Choose “Common settings & Limits” and adjust the low and high temperature to the desired temperatures by tapping the arrows.

How to set winter and summer mode

Watch this video to find out how to set the summer and winter mode. On the LCD touchscreen, choose “Programs” and tap the two arrows next to “Winter & Summer”. Choose “Winter” or “Summer” in the dropdown menu to set the mode. 

 

How to check the correct component number

Watch this video to find out how you can check the correct component number using the LCD touchscreen. Choose the room where the component that you would like to check is and choose “Show assigned peripherals”. Tap the arrow and choose the dropdown menu next to “More info and settings”. This dropdown menu shows the enrolled component’s serial number.

How to rename rooms

Watch this video to find out how to change the name of a room using the LCD touchscreen. Choose the room you want to change and choose “Settings”. Choose the dropdown menu next to the room. Rename the room by using the keyboard. Tap “OK” to confirm the room name. 

How to set stand-by mode

Watch this video to find out how to set the standby mode. On the LCD touchscreen, choose “Standby mode” and tap the icon next to “Standby mode” to switch it on or off. 

How to set vacation mode

Watch this video to find out how to set a standby mode using the LCD touchscreen. Choose “Programs” and tap on “Vacation mode”. Choose the dropdown menu  next to “Vacation mode” to enter the “End of vacation mode”. Set the end date of the vacation by tapping the arrows and tap “OK” to confirm.

Support videos for users

How to check the humidity percentage in the room

Watch this video to find out how you can check the humidity percentage in the room using the thermostat. Place your finger anywhere on the touch area of the thermostat and press for three seconds. The humidity percentage in the room appears.

How to set the temperature in the thermostat

Watch this video to find out how you can set the temperature in the thermostat. The display lights up if you touch the thermostat. By tapping the + and -, you can turn the temperature up and down. The temperature can also be turned up by sliding a finger clockwise over the touch area and turned down by going the other way.

How to change the batteries of the thermostat

Watch this video to find out how to change the batteries of the thermostat. Press and tilt the front to detach the room thermostat from the wall. The thermostat uses standard AA batteries. Replace the batteries and attach the thermostat with a small push onto the back panel.

How to rename rooms in the app

Watch this video to find out how you can rename rooms by using the Sentio App. Choose the settings icon in the app. Choose “Room names” and choose your location. Choose the room you want to rename, type in the new name and choose “Set”. The room name is now changed. 

How to set the temperature in the app

Watch this video to find out how you can set the temperature by using the Sentio App. In the app, turn the temperature up by clicking on +. Choose between the rooms to adjust the temperature. Turn the temperature down by clicking on -. 

How to set the stand-by mode in the app

Watch this video to find out how to set the standby mode using the Sentio App. Choose the settings icon in the app and choose “Stand-by mode”. Turn the standby mode on and off by activating the icon next to the location. 

How to lock the thermostat in the app

Watch this video to find out how you can lock the thermostat using the Sentio App. In the app, choose “Detail”. Choose the settings icon and choose “thermostat lock”. Turn the lock on and off by choosing “Confirm”. The thermostat is now locked. 

Downloads


Frequently asked questions

Can 230V actuators also be connected to Sentio? 
No, only 24V actuators can be connected to Sentio.

How many thermostats/zones can Sentio control?
The Sentio base unit is suited for 8 thermostats/zones. The extension module needs to be installed to control more than 8 thermostats/zones.

How many actuators kan be served by Sentio? 
The Sentio base unit can serve up to 16 actuators (2 per input).

What is the meaning of the Channel LED colours on the Central Control Unit?
Red: heating is on, Green: idle, Blue: cooling is on. 


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Contact & Support

If you have any questions or if your country is not mentioned, we advise you to contact your local Wavin company or contact person.